At TitanFit Gear, we stand behind the quality and durability of our fitness equipment. Your satisfaction and safety are our top priorities, which is why we offer a comprehensive warranty on all eligible products. This policy outlines what is covered, for how long, and how to make a warranty claim.

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Warranty Coverage

TitanFit Gear offers the following warranty coverage on products purchased directly through our website or authorized resellers within the United States:

• Frames and Structural Components – Lifetime Warranty
  Covers steel frames and welded components on all strength equipment against defects in materials and workmanship under normal residential use.
• Moving Parts (e.g., pulleys, cables, hinges) – 2-Year Warranty
  Covers mechanical parts that are subject to wear and tear, provided they are used and maintained according to our guidelines.
• Upholstery, Grips, and Coatings – 90-Day Warranty
  Covers padding, rubber handles, and painted or coated surfaces against defects in workmanship. Does not cover normal wear, abuse, or cosmetic damage from cleaning products.
• Cardio Equipment (e.g., treadmills, bikes, rowers)
  • Frame: Lifetime Warranty
  • Drive Motor: 5-Year Warranty
  • Electronics: 2-Year Warranty
  • Labor: 1-Year Warranty

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What Is Not Covered

This warranty does not cover:

• Damage due to misuse, abuse, neglect, or improper installation
• Modifications or repairs performed by unauthorized parties
• Normal wear and tear (e.g., scratches, scuffs, fading)
• Commercial or institutional use unless otherwise specified (residential warranty only)
• Accidental damage, including from drops, moisture, or power surges
• Cosmetic damage or noise that does not affect function

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Proof of Purchase

Warranty coverage applies only to the original purchaser and requires a valid proof of purchase. Please retain your order confirmation, invoice, or receipt as it may be requested during the claims process.

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How to File a Warranty Claim

To initiate a claim:

1. Contact TitanFit Gear Customer Support at
   Email: support@equip-gyms.com
   Phone: 1-618-270-6161
2. Provide your name, contact details, order number, and a detailed description of the issue. Photos or videos may be required for evaluation.
3. Our support team will assess the claim and provide instructions for repair, replacement, or return, as applicable.

In some cases, TitanFit Gear may request that the defective product be returned for inspection. If your claim is approved, we will cover the cost of replacement parts or products and may also provide return shipping labels.

Limitations of Liability

To the maximum extent permitted by applicable law, TitanFit Gear shall not be liable for any incidental, indirect, or consequential damages arising from the use of our products. Our total liability is limited to the purchase price of the product in question.

This warranty gives you specific legal rights, and you may also have other rights that vary by state.

Need Help?
We’re here to support you. If you have any questions about your warranty coverage or product maintenance, please contact us at support@equip-gyms.com.